GEDClean32 Support

GEDClean is installed with built-in, context-sensitive Windows Help. At any screen, simply press F1 to bring up related help information.

Once in the Help facility, you can use the standard Windows Help buttons, such as Back, Contents and Index to navigate to other topics.

Licensed users of GEDClean32 may receive a printable manual in Microsoft Word 97 format. The Word 97 viewer is available on the GEDClean32 download page, and the GEDClean32 CD. This viewer, or any newer version of Microsoft Word or Microsoft Word Viewer, may be used to view and/or print this manual.

If you purchased your copy of GEDClean32 on CD, this manual is included on the CD as Manual.doc. This file is not copied to your hard disk during installation, to save space. You can use Windows Explorer to copy it to any appropriate folder, or view and/or print it directly from the CD.

If you have tried all of the above methods, and still have not answered your question about GEDClean32, you may e-mail it to our Technical Support staff.

Please include:

• The version of GEDClean32 you are using (see "Help", "About" in GEDClean32);
• The version of Windows you are using;
• The nature of the question or problem;
• What you are attempting to do, and on what screen;
• The text of any error or information messages that are appearing, and
• A small sample GEDCOM file that exhibits the problem you are experiencing.